Harmon, Paul, 1942-
Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xli, 549 p. : ill., map ; 24 cm.
Includes bibliographical references and index.
9780123741523 (pbk. : alk. paper) 0123741521 (pbk. : alk. paper)
Electronic commerce.
Organizational change.
System design.
HF5548.32 / .H367 2007
658.4/06
Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xli, 549 p. : ill., map ; 24 cm.
Includes bibliographical references and index.
9780123741523 (pbk. : alk. paper) 0123741521 (pbk. : alk. paper)
Electronic commerce.
Organizational change.
System design.
HF5548.32 / .H367 2007
658.4/06