Kusy, Mitchell.

Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway. - 1st ed. - San Francisco : Jossey-Bass, c2009. - vi, 242 p. : ill. ; 24 cm.

Includes bibliographical references (p. 233-235) and index.

The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work: why identify strategies that don't work? -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.

9780470424841 (cloth) 0470424842 (cloth)


GBA915056 bnb

014903646 Uk

Problem employees.
Interpersonal conflict.
Conflict management.
Personnel management.

HF5549.5.E42 / K87 2009


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