Dilley, Deborah K.

Essentials of banking / Deborah K. Dilley. - Hoboken, N.J. : Wiley, c2008. - xiv, 273 p. : ill. ; 23 cm. - Essentials series .

Includes index.

Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.

9780470170885 (pbk.) 0470170883 (pbk.)

GBA777183 bnb

014015908 Uk


Banks and banking--United States.
Banking law--United States.

HG2491 / .D55 2008

332.10973

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