Service management : (Record no. 10104)

000 -LEADER
fixed length control field 01236cam a2200325 a 4500
001 - CONTROL NUMBER
control field 14963970
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200117125927.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 070812s2008 maua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2007032467
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780073377834 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 007337783X (alk. paper)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn164802650
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)164802650
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BAKER
-- C#P
-- BTCTA
-- BWX
-- YDXCP
-- DLC
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .F549 2008
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fitzsimmons, James A.
245 10 - TITLE STATEMENT
Title Service management :
Remainder of title operations, strategy, information technology /
Statement of responsibility, etc. James A. Fitzsimmons, Mona J. Fitzsimmons.
250 ## - EDITION STATEMENT
Edition statement 6th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Boston :
Name of publisher, distributor, etc. McGraw-Hill/Irwin,
Date of publication, distribution, etc. c2008.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 537 p. :
Other physical details ill. ;
Dimensions 29 cm. +
Accompanying material 1 CD-ROM (4 3/4 in.)
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and indexes.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Management.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Fitzsimmons, Mona J.
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier http://www.loc.gov/catdir/toc/ecip0724/2007032467.html
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Permanent Location Koha item type Date acquired Lost status Source of classification or shelving scheme Price effective from Damaged status Barcode Not for loan Current Location Full call number Date last seen Withdrawn status
Epoka University LibraryBooks2020-01-17  2020-01-17 9074 Epoka University LibraryHD 9980.5.F549 20082020-01-17 

Epoka University Library, Rr. Tiranë-Rinas,Km. 12 1039 Tirana, Albania
+355 4 2232 086| FAX +355 4 2222 117|library@epoka.edu.al