The power of business process improvement : (Record no. 3850)

000 -LEADER
fixed length control field 02008na a2200313 4500
001 - CONTROL NUMBER
control field 5824
003 - CONTROL NUMBER IDENTIFIER
control field Milas
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140528154644.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140313b tu 000 0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780814414781 (hc)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0814414788
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocn351269592
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD62.17
Item number .P34 2010
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.5/1
Edition number 22
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HD62 .17 .P34 2010
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Page, Susan
Fuller form of name (Susan Ann)
245 ## - TITLE STATEMENT
Title The power of business process improvement :
Remainder of title 10 simple steps to increase effectiveness, efficiency, and adaptability /
Statement of responsibility, etc. Susan Page.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. American Management Association,
Date of publication, distribution, etc. c2010.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 338 p. :
Other physical details ill. ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Includes index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note The roadmap : learning how to navigate -- Step 1: Develop the process inventory : identifying and prioritizing the process list -- Step 2: Establish the foundation : avoiding scope creep -- Step 3: Draw the process map : flowcharting and documenting -- Step 4-5: Estimate time and cost and verify the process map : introducing the process and cycle time and gaining buy-in -- Step 6: Apply improvement techniques : challenging everything -- Step 7: Create internal controls, tools, and metrics : making it real -- Step 8: Test and rework : making sure it works -- Step 9: Implement the change : preparing the organization -- Step 10: Drive continuous improvement : embracing the new mindset -- Create the executive summary : getting the recognition -- Case study : sharing a real-word example.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Workflow
General subdivision Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational effectiveness.
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
925 ## -
-- acquire
-- policy default
955 ## - COPY-LEVEL INFORMATION (RLIN)
-- hh09 2009-07-07 to Dewey
-- xj08 2010-06-03 Z-CipVer to BCCD
-- rg07 2010-07-01 added copy 2 & processed discard
-- rd05 2009-07-07
Holdings
Not for loan Date last seen Permanent Location Source of classification or shelving scheme Koha item type Date acquired Full call number Inventory number Barcode Price effective from Lost status Withdrawn status Damaged status Current Location
 2015-01-28Epoka University Library Books2015-01-28HD 62.17 .P34 2010422642262015-01-28   Epoka University Library

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