TY - BOOK AU - Imai, Masaaki, TI - Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy SN - 9780071790 AV - HD31 .I43 2012 U1 - 658.4/012 23 PY - 0000///p32012/// KW - Service industries KW - Industrial management KW - Management KW - Kaizen N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy1310/2012021160-b.html UR - http://www.loc.gov/catdir/enhancements/fy1310/2012021160-d.html UR - http://www.loc.gov/catdir/enhancements/fy1310/2012021160-t.html ER -