Epoka University Library Search for 'pb:Thompson South-Western,'

Complaint management :

By Stauss, Bernd.. Cincinnati : Thompson/South-Western, 2004 . x, 310 p. : , "American Marketing Association." 24 cm.. 0324202644 (alk. paper)

By Kurtz, David L.. Australia : Thompson South-Western, 2008 28 cm.. 9780324536508 | 032453650x

By Daft, Richard L.. China : Thompson South-Western, 2005 . xv, 815 p. : 0324537778 | 9780324537772