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1.
Customer relationship management : concepts, applications and technologies

by Prior, Daniel D; Buttle, Francis; Maklan, Stan.

Edition: Fifth edition.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Availability: Items available for loan: Epoka University Library [HF5415.5. B875 2024] (2).

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2.
Customer relationship management : concepts, applications and technologies

by Prior, Daniel D; Buttle, Francis; Maklan, Stan.

Edition: Fifth edition.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Availability: No items available

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Epoka University Library, Rr. Tiranë-Rinas,Km. 12 1039 Tirana, Albania
+355 4 2232 086| FAX +355 4 2222 117|library@epoka.edu.al