Quality and performance excellence :

By Evans, James R.. Mason, OH : Thomson Business and Economics, 2008 . x, 502 p. : , Rev. ed. of: Total quality : management, organization and strategy. 4th ed. 24 cm.. 9780324381320 (pbk.) | 0324381328 (pbk.)

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The management and control of quality /

By Evans, James R.. Mason, OH : Thomson/South-Western, 2005 0324202237

Place Hold on The management and control of quality /

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Quality and performance excellence :

The management and control of quality /