Epoka University Library Search for 'su:"Service industries" and su-to:Customer services.'

Services marketing :

By Bruhn, Manfred.. Harlow, England ; | New York : Financial Times/Prentice Hall, 2006 . xxvi, 478 p. : 25 cm.. 9781285431536

By Lovelock, Christopher H.,. . pages cm , Includes index. 9781944659004 (hardcover) | 9781944659011 (pbk.)

Los Angeles : SAGE, 2010 . 4 v. : 24 cm.. 9781849205740 (set : hrd.)

By Zeithaml, Valarie A.. New York : McGraw-Hill Irwin, 2013 . xxvii, 642 p. : 26 cm.cm.. 9780078112058 (alk. paper) | 0078112052

By Zeithaml, Valarie A.. Boston : McGraw-Hill Irwin, 2009 . xxviii, 708 p. : 26 cm.. 9780073380933 (alk. paper) | 0073380938 (alk. paper)

By Chitty, William.. South Melbourne, Vic. : Oxford University Press, 2012 . 1 v. , Includes index. 9780195572315 (pbk) | 0195572319 (pbk)

By Lovelock, Christopher H.. Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007 . xx, 648 p. : , Pearson International Edition 29 cm.. 0132056763