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Organizational behavior : emerging realities for the workplace revolution /

by McShane, Steven Lattimore; Von Glinow, Mary Ann Young.
Publisher: Boston : McGraw-Hill/Irwin, c2008Edition: 4th ed.Description: xxxiii, 653 p. : col. ill. ; 26 cm.ISBN: 9780073049779 (alk. paper); 0073049778 (alk. paper).Subject(s): Organizational behaviorOnline resources: Contributor biographical information | Publisher description | Table of contents only
Contents:
Introduction -- Introduction to the field of organizational behavior -- Individual behavior and processes -- Individual behavior, values and personality -- Perception and learning in organizations -- Workplace emotions and attitudes -- Motivation in the workplace -- Applied performance practices -- Work-related stress and stress management -- Team processes -- Decision making and creativity -- Foundations of team dynamics -- Developing high-performance teams -- Communicating in teams and organizations -- Power and influence in the workplace -- Conflict and negotiation in the workplace -- Leadership in organizational settings -- Organizational processes -- Organizational structure and design -- Organizational culture -- Organizational change -- Additional cases -- Case 1: Aegis Electronic Group, Inc. -- Case 2: Arctic Mining Consultants -- Case 3: Big screen's big failure -- Case 4: Keeping Suzanne Chalmers -- Case 5: Magic Cable -- Case 6: Perfect pizzeria -- Case 7: Two men and a truck -- International -- Video summaries -- Appendix A. Theory building and systematic research methods -- Appendix B. Scoring keys for self-assessment -- Exercises -- Glossary -- Notes.
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Epoka University Library
HD 58.7 .M42 2008 (Browse shelf) Available

International Edition

Includes bibliographical references (p. 562-614) and indexes.

Introduction -- Introduction to the field of organizational behavior -- Individual behavior and processes -- Individual behavior, values and personality -- Perception and learning in organizations -- Workplace emotions and attitudes -- Motivation in the workplace -- Applied performance practices -- Work-related stress and stress management -- Team processes -- Decision making and creativity -- Foundations of team dynamics -- Developing high-performance teams -- Communicating in teams and organizations -- Power and influence in the workplace -- Conflict and negotiation in the workplace -- Leadership in organizational settings -- Organizational processes -- Organizational structure and design -- Organizational culture -- Organizational change -- Additional cases -- Case 1: Aegis Electronic Group, Inc. -- Case 2: Arctic Mining Consultants -- Case 3: Big screen's big failure -- Case 4: Keeping Suzanne Chalmers -- Case 5: Magic Cable -- Case 6: Perfect pizzeria -- Case 7: Two men and a truck -- International -- Video summaries -- Appendix A. Theory building and systematic research methods -- Appendix B. Scoring keys for self-assessment -- Exercises -- Glossary -- Notes.

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