| 000 | 01410cam a22003978i 4500 | ||
|---|---|---|---|
| 001 | 18948468 | ||
| 003 | OSt | ||
| 005 | 20210616110330.0 | ||
| 008 | 160127s2016 nju 001 0 eng | ||
| 010 | _a 2016003724 | ||
| 020 | _a9781944659004 (hardcover) | ||
| 020 | _a9781944659011 (pbk.) | ||
| 040 |
_aDLC _beng _cDLC _erda |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF 5415.13 _b.L5883 2016 |
| 082 | 0 | 0 |
_a9282 _223 _bHF 5415.13 .L 5883 2016 |
| 100 | 1 |
_aLovelock, Christopher H., _eauthor. |
|
| 245 | 1 | 0 |
_aServices marketing : _bpeople, technology, strategy / _cJochen Wirtz, Christopher Lovelock. |
| 250 | _aEighth edition. | ||
| 263 | _a1603 | ||
| 264 | 1 |
_aNew Jersey : _bWorld Scientific, _c[2016] |
|
| 300 | _apages cm | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aMarketing _xManagement. |
|
| 650 | 0 |
_aProfessions _xMarketing. |
|
| 650 | 0 |
_aService industries _xMarketing. |
|
| 650 | 0 |
_aCustomer services _xMarketing. |
|
| 700 | 1 |
_aWirtz, Jochen, _eauthor. |
|
| 776 | 0 | 8 |
_iOnline version: _aLovelock, Christopher H., author. _tServices marketing _bEighth edition. _dNew Jersey : World Scientific, [2016] _z9781944659028 _w(DLC) 2016004004 |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||
| 955 |
_brm15 2016-01-27 _irm15 2016-01-27 (telework) _arm15 2016-01-27 to Dewey |
||
| 999 |
_c10430 _d10430 |
||