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Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport.

By: Publication details: Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007.Edition: 2nd edDescription: xli, 549 p. : ill., map ; 24 cmISBN:
  • 9780123741523 (pbk. : alk. paper)
  • 0123741521 (pbk. : alk. paper)
Subject(s): DDC classification:
  • 658.4/06 22
LOC classification:
  • HF5548.32 .H367 2007
Online resources:
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Item type Current library Call number Status Barcode
Books Books Epoka University Library HF 5548 .32 .H367 2007 (Browse shelf(Opens below)) Available 4304

Includes bibliographical references and index.

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