Quality and performance excellence : management, organization, and strategy /Material type: BookPublisher: Mason, OH : Thomson Business and Economics, c2008Edition: 5th ed.Description: x, 502 p. : ill. ; 24 cm.ISBN: 9780324381320 (pbk.); 0324381328 (pbk.).Subject(s): Total quality managementOnline resources: Table of contents only
|Item type||Location||Call number||Status||Date due|
Epoka University Library
|HD 62.15.D4 2008 (Browse shelf)||Available|
Rev. ed. of: Total quality : management, organization and strategy. 4th ed.
Includes bibliographical references and index.