Quality and performance excellence : management, organization, and strategy /
by Evans, James R. (James Robert); Evans, James R. (James Robert).
Material type: BookPublisher: Mason, OH : Thomson Business and Economics, c2008Edition: 5th ed.Description: x, 502 p. : ill. ; 24 cm.ISBN: 9780324381320 (pbk.); 0324381328 (pbk.).Subject(s): Total quality managementOnline resources: Table of contents onlyItem type | Location | Call number | Status | Date due |
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Books |
Epoka University Library
|
HD 62.15.D4 2008 (Browse shelf) | Available |
Rev. ed. of: Total quality : management, organization and strategy. 4th ed.
Includes bibliographical references and index.
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