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Quality and performance excellence : management, organization, and strategy /

by Evans, James R. (James Robert); Evans, James R. (James Robert).
Material type: materialTypeLabelBookPublisher: Mason, OH : Thomson Business and Economics, c2008Edition: 5th ed.Description: x, 502 p. : ill. ; 24 cm.ISBN: 9780324381320 (pbk.); 0324381328 (pbk.).Subject(s): Total quality managementOnline resources: Table of contents only
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Item type Location Call number Status Date due
Books Books
Epoka University Library
HD 62.15.D4 2008 (Browse shelf) Available

Rev. ed. of: Total quality : management, organization and strategy. 4th ed.

Includes bibliographical references and index.

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