Toxic workplace! : managing toxic personalities and their systems of power /
by Kusy, Mitchell; Holloway, Elizabeth.
Material type:
BookPublisher: San Francisco : Jossey-Bass, c2009Edition: 1st ed.Description: vi, 242 p. : ill. ; 24 cm.ISBN: 9780470424841 (cloth); 0470424842 (cloth).Subject(s): Problem employees | Interpersonal conflict | Conflict management | Personnel management
Contents:
The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work: why identify strategies that don't work? -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.
| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
Books
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Epoka University Library
|
HF 5549.5 .E 42K87 2009 (Browse shelf) | Available |
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