Customer relationship management : a database approach /
by Kumar, V; Reinartz, Werner J.
Material type:
BookPublisher: Hoboken, N.J. : Wiley, c2006Description: xxiv, 323 p. : ill. ; 26 cm.ISBN: 0471271330.Subject(s): Customer relations -- Management | Customer relations -- Data processingOnline resources: Table of contents only | Contributor biographical information | Publisher description  
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                    HF 5415.5 .K86 2006 (Browse shelf) | Available | |
                            
                                
                                     
                                
                            
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                                Epoka University Library
                            
                                
                             
                        
                        
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                    HF 5415.5 .K86 2006 (Browse shelf) | Available | |
                            
                                
                                     
                                
                            
                            Books
                         | 
                    
                    
                    
                    
                        
                             
                            
                                Epoka University Library
                            
                                
                             
                        
                        
                     | 
                    
                    HF 5415.5 .K86 2006 (Browse shelf) | Available | |
                            
                                
                                     
                                
                            
                            Books
                         | 
                    
                    
                    
                    
                        
                             
                            
                                Epoka University Library
                            
                                
                             
                        
                        
                     | 
                    
                    HF 5415.5 .K86 2006 (Browse shelf) | Available | 
Includes bibliographical references and index.
                                
                            
                            Books
                        
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