Services marketing : (Record no. 10422)

000 -LEADER
fixed length control field 01083cam a22003014a 4500
001 - CONTROL NUMBER
control field 14060795
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210616102846.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050802s2006 enka b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2005053044
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781285431536
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm61240799
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BWKUK
-- OCLCQ
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD 9980.5
Item number .D78 2017
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 9274
Edition number 22
Item number HD 9980.5 .D78 2017
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bruhn, Manfred.
245 10 - TITLE STATEMENT
Title Services marketing :
Statement of responsibility, etc. K. Douglas Hoffman John E. G. Bateson
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Harlow, England ;
-- New York :
Name of publisher, distributor, etc. Financial Times/Prentice Hall,
Date of publication, distribution, etc. 2006.
300 ## - PHYSICAL DESCRIPTION
Extent xxvi, 478 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 449-466) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing
-- Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Marketing
-- Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business logistics.
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Not for loan Date acquired Withdrawn status Date last seen Total Checkouts Lost status Full call number Current Location Checked out Barcode Damaged status Date last checked out Source of classification or shelving scheme Price effective from Koha item type Permanent Location
 2021-06-16 2022-04-071  HD 9980.5 .D78 2017Epoka University Library2022-04-229274 2022-04-07 2021-06-16BooksEpoka University Library

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