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Quality management : introduction to total quality management for production, processing, and services /

by Goetsch, David L; Goetsch, David L; Davis, Stanley.
Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, c2006Edition: 5th ed.Description: xviii, 814 p. : ill. ; 25 cm.ISBN: 0131971344.Subject(s): Total quality management
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Books Books
Epoka University Library
HD 62.15 .G64 2006 (Browse shelf) Available

An instructor's resource manual and a set of transparency masters are available to supplement the text.

Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis.

Pearson International Edition

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