Principles of service marketing and management /
by Lovelock, Christopher H; Wright, Lauren.
Material type: BookPublisher: Upper Saddle River, N.J. : Prentice Hall, c1999Description: xvii, 414 p. : ill. (some col.) ; 29 cm.ISBN: 013676875X.Subject(s): Service industries -- United States -- Marketing | Service industries -- United States -- ManagementItem type | Location | Call number | Status | Date due |
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Books |
Epoka University Library
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HD 9981.5.L68 1999 (Browse shelf) | Available |
Browsing Epoka University Library Shelves Close shelf browser
HD9980.5 .S42517 2011 Service marketing / | HD 9980.5 .Z45 2009 Services marketing : | HD 9980.5 .Z45 2013 Services marketing : | HD 9981.5.L68 1999 Principles of service marketing and management / | HD .F 2008 Introduction to Management science | HD .J 1995 Management | HD .M 2007 Strategic Management |
Includes bibliographical references (p. 388-396) and index.
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