Quality management : introduction to total quality management for production, processing, and services /
by Goetsch, David L; Goetsch, David L; Davis, Stanley.
Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, c2006Edition: 5th ed.Description: xviii, 814 p. : ill. ; 25 cm.ISBN: 0131971344.Subject(s): Total quality management| Item type | Location | Call number | Status | Date due |
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Books
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Epoka University Library
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HD 62.15 .G64 2006 (Browse shelf) | Available |
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| HD 61 .C773 2006 The essentials of risk management / | HD 61 .S49 2007 Risk management and insurance : | HD 62.15 .D4 2011 Quality and performance excellence : | HD 62.15 .G64 2006 Quality management : | HD 62.15 .S63 1992 Total quality control essentials : | HD 62.17 .P34 2010 The power of business process improvement : | HD 62.4 .C389 2008 International business : |
An instructor's resource manual and a set of transparency masters are available to supplement the text.
Rev. ed. of: Introduction to total quality / David L. Goetsch, Stanley B. Davis.
Pearson International Edition
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