Business process mapping workbook : improving customer satisfaction /
by Jacka, J. Mike; Keller, Paulette J.
Material type:
BookPublisher: Hoboken, N.J. : Wiley, c2009Description: vii, 255 p. : ill. ; 25 cm.ISBN: 9780470446287 (pbk.); 0470446285 (pbk.).Subject(s): Business planning | Total quality management | Flow charts
| Item type | Location | Call number | Status | Date due |
|---|---|---|---|---|
Books
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Epoka University Library
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HF 5415 .E85C37 2009 (Browse shelf) | Available | |
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Books
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Epoka University Library
|
HF 5415 .E85C37 2009 (Browse shelf) | Available | |
|
Books
|
Epoka University Library
|
HF 5415 .E85C37 2009 (Browse shelf) | Available | |
|
Books
|
Epoka University Library
|
HF 5415 .E85C37 2009 (Browse shelf) | Available |
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