Services marketing /
by Chitty, William; D'Alessandro, Steven; Hughes, Andrew.
Publisher: South Melbourne, Vic. : Oxford University Press, 2012Description: 1 v.ISBN: 9780195572315 (pbk); 0195572319 (pbk).Subject(s): Service industries -- Textbook. -- Marketing | Service industries -- Textbook. -- Management | Customer services -- Textbook. -- Management| Item type | Location | Call number | Status | Date due | 
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                            Books
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                                Epoka University Library
                            
                                
                             
                        
                        
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                    HD 9980.1 C45 2012 (Browse shelf) | Available | 
Includes index.
                                
                            
                            Books
                        
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