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1.
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Supply chain management : strategy, planning, and operation
by Chopra, Sunil;
Meindl, Peter.
Edition: 3rd ed. Publisher: Upper Saddle River, N.J. : Prentice Hall, c2007Online Access: Table of contents only Availability: Items available for loan: Epoka University Library [HF 5415.13 .C533 2007] (1).
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2.
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Supply chain management : strategy, planning, and operation
by Chopra, Sunil;
Meindl, Peter.
Edition: Pearson International Edition Publisher: Upper Saddle River, N.J. : Prentice Hall, c2001Availability: Items available for loan: Epoka University Library [HF 5415.13 .C533 2001] (1).
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3.
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Services marketing : people, technology, strategy
by Lovelock, Christopher H;
Wirtz, Jochen.
Edition: 6th ed. Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Online Access: Table of contents only Availability: Items available for loan: Epoka University Library [HF 5415.13 .L5883 2007] (1).
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4.
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Services marketing
by Chitty, William;
D'Alessandro, Steven;
Hughes, Andrew.
Publisher: South Melbourne, Vic. : Oxford University Press, 2012Availability: Items available for loan: Epoka University Library [HD 9980.1 C45 2012] (1).
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5.
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Bank 3.0 : why banking is no longer somewhere you go, but something you do
by King, Brett.
Material type:  Book; Format:
print
bibliography
 ; Literary form:
not fiction
Publisher: Singapore : John Wiley, 2013Availability: Items available for loan: Epoka University Library [HG 1615 .K525 2012] (1).
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6.
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Global private banking and wealth management : the new realities
by Maude, David.
Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: Chichester, West Sussex, England ; Hoboken, N.J. : J. Wiley & Sons, c2006Online Access: Table of contents only | Publisher description | Contributor biographical information Availability: Items available for loan: Epoka University Library [HG 1978 .M38 2000] (5).
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7.
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Services marketing : integrating customer focus across the firm
by Zeithaml, Valarie A;
Bitner, Mary Jo;
Gremler, Dwayne D.
Edition: 5th ed.Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: Boston : McGraw-Hill Irwin, c2009Online Access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Epoka University Library [HD 9980.5 .Z45 2009] (1).
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8.
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Services marketing : integrating customer focus across the firm
by Zeithaml, Valarie A;
Bitner, Mary Jo;
Gremler, Dwayne D.
Edition: 6th ed.Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: New York : McGraw-Hill Irwin, c2013Online Access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Epoka University Library [HD 9980.5 .Z45 2013] (1).
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9.
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Service marketing
by Baron, Steve (J. Steve).
Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: Los Angeles : SAGE, 2010Availability: Items available for loan: Epoka University Library [HD9980.5 .S42517 2011] (1).
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10.
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Services marketing
by Bruhn, Manfred.
Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: Harlow, England ; New York : Financial Times/Prentice Hall, 2006Availability: Items available for loan: Epoka University Library [ HD 9980.5 .D78 2017] (1).
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11.
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Services marketing : people, technology, strategy
by Lovelock, Christopher H;
Wirtz, Jochen.
Edition: Eighth edition.Material type: Book; Format:
print
; Literary form:
not fiction
Availability: Items available for loan: Epoka University Library [ HF 5415.13 .L 5883 2016] (1).
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